-
How can I contact you for help?
You can reach us via email, phone, or live chat on our website. Our support team is available 7 days a week.
Do you collaborate with artisans/designers?Yes, we frequently partner with independent designers and local artisans to bring fresh, authentic styles.
What is your brand's sustainability mission?We focus on eco-friendly fabrics, ethical production, and reducing waste to support a greener future.
What makes your brand unique?We combine timeless designs with sustainable practices, ensuring fashion that looks good and feels good.
How do I care for my garments?Each item comes with care instructions on the label. As a general rule: wash similar colors together, use mild detergents, and avoid direct sunlight for drying.
How do I find the right size?Please refer to our size guide on each product page. Still unsure? Contact us and we'll help you pick the perfect fit.
Where is your clothing manufactured?Our garments are proudly made in India by skilled artisans and trusted manufacturers.
What materials are your clothes made from?We use premium fabrics like 100% cotton, linen, and blended sustainable fibers. Each product page lists detailed fabric information.
Are there any items that are non-returnable?No, all the item is refundable but product has to be in the good condition with tag and packaging they should not damaged or tempered.
How long does it take to process a refund?Refunds are processed within 5–7 business days after the returned product is received and inspected.
How do I initiate a return or exchange?Simply visit the "Returns" section on our website or contact customer support. We'll arrange a pickup.
What is your return policy?We accept returns within 7 days of delivery. Items must be unused, unwashed, and in their original packaging.
What do I do if my order is lost or delayed?If your order hasn't arrived within the expected timeframe, please contact our support team. We'll resolve it promptly.
Are international taxes and duties included in the price?Taxes and duties depend on your country's regulations and may be charged at the time of delivery.
Do you ship internationally?Yes, we ship worldwide. Delivery times vary depending on the destination.
What are your shipping options and delivery times?Standard delivery takes 4–7 business days, while express delivery is available in select locations within 1–3 business days.
Do you offer gift wrapping?Yes, we provide gift wrapping options at checkout for a small additional fee.
How can I track my order?Once your order is shipped, you'll receive a tracking link via email/SMS. You can also track it under "My Orders" on our website.
Can I make changes to my order after it's placed?Yes, changes can be made within 2 hours of placing your order. Please contact our support team immediately.
What payment methods do you accept?We accept all major credit/debit cards, UPI, net banking, and popular wallets. For international customers, PayPal and credit cards are also available.
