Shree Siddh Ganesh Enterprise is committed to protecting your personal
identifiable Information (the "Personal Information"). This privacy
policy (“Policy”) details how Shree Siddh Ganesh Enterprise gathers and handles the personal
information obtained through:
websites owned, operated or controlled by us from which you
are accessing this Privacy Policy (individually, a "Website", and
collectively, the "Websites");
our social media pages that we control from which you are
accessing this Privacy Policy (collectively, our "Social Media
Pages")
(Collectively, we refer to the Websites, Social Media Page
and Software as the ‘Online Services’
We understand that you care about how your personal
information is obtained and used, and we appreciate your faith in our ability
to uphold the highest standards of care and sensibility in handling your data. Shree Siddh Ganesh Enterprise is committed to respecting and upholding your privacy, and if you
have any further questions in this regard please feel free to contact us at the
coordinates listed below.
Personal
Information
Personal information, for the purposes of this Policy,
refers to information that can be used to specifically identify any individual
customer of ours, such as the customer’s name, address, email address, payment
data, telephone number etc. This would also include information about a
customer’s activities with regard to the usage of our Services, and demographic
information such as nationality, date of birth, gender, geographic area, and
preferences, whenever any such information is linked to the personal information
that identifies an individual. Accordingly, we collect personal information
from customers to help us personalise and continually improve their shopping
experience at shreesiddhganesh.com We use the information we gather from you to
assist us in:
·
Handling orders.
·
Delivering products and services.
·
Processing payments.
·
Communicating with you about orders, products,
services and promotional offers.
·
Updating our records and generally maintaining
your account with us.
·
Displaying content such as wish lists and
customer reviews.
·
Recommending merchandise and services relevant
to your interests.
We also use this information to improve our platform,
prevent or detect fraud or abuses of our Services and enable third parties to
carry out technical, logistical or other such functions on our behalf.
Types of
information gathered:
Information You Provide at Online Services:
We receive online
information submitted by the customer on our website, mobile, or through any
other platform or medium of communication. Customers retain the right not to
provide certain information, however, this may interfere with their ability to
avail full advantage of several of our features.
We use the information that you provide for the purpose of:
·
Responding to your requests.
·
Customising your future shopping experience.
·
Improving our platform.
·
Personalising communications with you.
Automatic
Information:
We receive and store
certain types of information at each instance of your interaction with us. For
example, like many websites, we use cookies to obtain certain types of
information when you access shreesiddhganesh.com, or advertisements and other content
served on other websites by or on behalf of shreesiddhganesh.com, through your
web-browser.
Shopping
Behaviour:
In order to
personalise your product feed on shreesiddhganesh, we collect information based on your
shopping behaviour. Aside from the products that you purchase, this includes
but is not limited to the products that you view, add to your wishlist, and add
to your shopping cart while browsing shreesiddhganesh.com. Additionally, we collect the
information that you submit in the course of taking our Style Quiz which
includes questions regarding style preference, colour preference, your aesthetic
sensibilities, and your body shape. This information is only collected when you
willingly provide it to us by answering the quiz questions and is used only to
customize your product feed.
Third
Parties:
We may receive
Personal information about you from third parties, such as social media
services, commercially available sources, and business partners. If you access
our Services through a social media service or connect a service on our website
or mobile applications to a social media service, the information we collect
may include your user name associated with that social media service; as well
as any information or content the social media service has the right to share
with us - such as your profile picture, email address or friends list, and any
information you have made public in connection with that social media service.
When you access the Website or mobile applications or otherwise engage any shreesiddhganesh entity through social media services, or when you connect any Website or
mobile application to social media services, you are authorizing shreesiddhganesh to
collect, store, and use and retain such information and content in accordance
with this Policy.
E-mail
Communications:
In order to understand and improve the relevance of our email communications with you, we often receive a confirmation when you open an email from shreesiddhganesh.com. The customer is free to unsubscribe from further email communications, if they wish to do so, by clicking the Unsubscribe link in the emails.
Information
from Other Sources:
We might receive
information about you from other sources and add it to our account information.
By using or continuing to use the site, you agree to our use of your
information (including sensitive personal information) in accordance with this
Policy, as may be amended from time to time by shreesiddhganesh.com in its discretion. You
also agree and consent to us collecting, storing, processing, transferring and
sharing information (including sensitive personal information) related to you
with third parties or service providers for the purposes as set out in this
Privacy Notice.
Sharing
Information with Third Parties
Information about our customers is an important part of our
business and we are not in the business of selling it to others. shreesiddhganesh.com shares customer information only as described below with shreesiddhganesh.com and the
subsidiaries which shreesiddhganesh.com controls and that are either subject to this
Privacy Notice or follow practices at least as protective as those described in
this Privacy Notice.
Affiliated
Businesses We Do Not Control:
We work closely with affiliated businesses. In some cases,
such as Marketplace sellers, these businesses operate stores at shreesiddhganesh.com or
sell offerings to you at shreesiddhganesh.com.
In other cases, we provide services jointly with or on
behalf of these businesses.
Third Party
Service Providers:
We employ other companies and individuals to perform
functions on our behalf. Examples include fulfilling orders, delivering
packages, sending postal mail and e-mail, analysing data, providing marketing
assistance, providing search results and links (including paid listings and
links), processing credit card payments and providing customer service.
They have access to personal information needed to perform
their functions but may not use it for other purposes. Further, they must
process the personal information in accordance with this Privacy Notice and as
permitted by the applicable law.
Compliance with the Law
We may be required to share the personal information with
government authorities and agencies for, inter alia, the purposes of
verification of identity or for prevention, detection, investigation including
cyber incidents, prosecution and punishment of offences.
Further, we may release account and other personal
information when we believe release is appropriate to enforce or apply our
Conditions of Use and other agreements; or protect the rights, property or
safety of shreesiddhganesh.com, our users or others.
This includes exchanging information with other companies,
organisations, government or regulatory authorities for fraud protection and
credit risk reduction.
You agree and consent for Shree Siddh Ganesh Enterprise website store shreesiddhganesh.com to disclose your information, if so required under the applicable law.
Obviously, however, this does not include selling, renting, sharing or
otherwise disclosing personally identifiable information from customers for
commercial purposes in a way that is contrary to the commitments made in this
Privacy Notice.
When you use the Shree Siddh Ganesh Enterprise Software, you may also be using
the services of one or more third parties, such as Google, Facebook, MSD,
Vizury, AppsFlyer, Acra, WizRocket, CleverTap, YouTube Android Player, Konotor,
juspay, newrelic, squareup, packetzoom, mixpanel, proguard. Your use of these
third party services may be subject to the separate policies, terms of use, and
fees of these third parties.
Examples of Information Collected
Information You Give Us:
You provide most such information when you search, buy by
availing online services participate in a contest or questionnaire, or
communicate with customer service. For example, you provide information when
you:
Place an order through shreesiddhganesh.com or one of our
third-party sellers.
Provide information in Your Account (and you might have more
than one if you have used more than one e-mail address when shopping with us)
or your "Your Profile" communicate with us by phone, e-mail or
otherwise.
Complete a questionnaire or a contest entry form.
Compile Wish Lists, provide and rate Reviews.
Employ other personal notification services and Order
Notifications.
As a result of those actions, you might supply us with such
information as: your name; address and phone number; credit card information;
people to whom purchases have been dispatched (including addresses and phone
numbers); content of reviews and e-mails to us; the personal description in
your "Your Profile" and financial information.
Automatic
Information:
Examples of the information we collect and analyses include
-
The Internet protocol (IP) address used to connect your
computer to the Internet.
Login, e-mail address, password, computer and connection
information such as browser type and version, and operating system and platform
Purchase history, which we sometimes aggregate with similar
information from other customers to create features such as Best Sellers.
The full Uniform Resource Locators (URL) clickstream to,
through and from our website or mobile applications (including date and time).
Cookie number.
Products you viewed or searched for.
Phone numbers used to call our customer service number.
We may also use browser data such as cookies, Flash cookies
(also known as Flash Local Shared Objects), or similar data on certain parts of
our website for fraud prevention and other purposes.
During some visits we may use software tools such as
JavaScript to measure and collect session information, including page response
times, download errors, length of visits to certain pages, page interaction
information (such as scrolling, clicks, and mouse-overs), and methods used to
browse away from the page.
Information
from Other Sources:
Examples of information we receive from other sources
include: updated delivery and address information from our carriers or other
third parties, which we use to correct our records and deliver your next
purchase or communication more easily; account information, purchase
information and page-view information from some merchants.
Information You Can Access
Examples of information you can access easily through your Shree Siddh Ganesh Enterprise account include -
Up-to-date information regarding recent orders.
Personal information (including name, e-mail, password,
communications and personalization information).
Payment details (including credit-card information).
E-mail notification settings (including Alerts, Available to
Order notifications, Delivers, Recommended for You and newsletters).
Recommendations (including prior-order history).
Wish Lists and products added to cart (only if the products
are not sold out.)
Use of cookies
Cookies are alphanumeric identifiers that we transfer to
your device’s hard drive through your Web browser. This enables our systems to
recognize your browser and to provide features such as personalized
recommendations, personalized advertisements on other Websites and storage of
items in your Shopping Cart between visits. You can read more about how the
cookies are used by referring to our cookie policy here: https://www.shreesiddhganesh.com/cookie-policy/.
The device
information we collect includes:
App Name, App Identifier (package name in case of the
Android), App Version, App Locale, App Installed Time, App Updated Time,
Mobihelp SDK Version, OS, OS Version, OS Locale.
Device Brand, Release Keys, Device Fingerprint, Device ID,
Device Manufacturer, Device Version, Referrer, Device OS, Device Info Dump,
Device Make, Installer, Device Model, Device SW Build (like the carrier/custom
branding of the Android OS where applicable).
Current Active Network (as WiFi vs Mobile Network), Mobile
Network Type (as GPRS/EDGE/HSPA etc), Mobile Network Operator Name, Mobile
Network Country Code.
Battery Level, Battery Status (Charging/Discharging), Screen
Orientation, Device Storage Space Free/Total in MB (Internal Storage), Device
Storage Space Free/Total in MB (SD Card).
We also collect referrer information which tells us the
third party that referred you to us and can include utm parameters (UTM
parameters are simply tags you add to a when your link is clicked, the tags are
sent back to Google Analytics and tracked). We also collect information about
the channel through which you installed our app, which provides us insights
about our marketing advertisements and partners working with us. For example,
if you install our app by clicking on an advertisement on a platform, we will
get information regarding the partner (being Google in this example) and the
advertisement you clicked on which is identified by an alphanumeric.
Securing
Information & Retention
We guarantee to protect the security of your information
during the purchase of any product on Shree Siddh Ganesh Enterprise. For all our online payments
we use a Secure Sockets Layer (SSL) software, which encrypts information you
input in addition to maintaining the security of your information.
We reveal only the last four digits of your credit card
numbers when confirming an order. Of course, we transmit the entire credit card
number to the appropriate credit card company during order processing.
We maintain physical, electronic and procedural safeguards
in connection with the collection, storage and disclosure of personal
information (including sensitive personal information).
Our security procedures dictate that we may occasionally
request proof of identity before we disclose personal information to you.
If you choose a payment gateway to complete any transaction
on Website or mobile applications then your credit card data may be stored in
compliance with industry standards/recommended data security standard for
security of financial information such as the Payment Card Industry Data
Security Standard (PCI-DSS).
It is important for you to protect yourself against
unauthorized access to your password and to your computer. Be sure to sign out
when you finish using a shared computer or if you are working over an unsecure
or public network.
Use of
Information and Duration
Shree Siddh Ganesh Enterprise will strive to protect the privacy and legal
rights of all its users. Any and all Personal and Sensitive Information you
provide to us such as usernames, emails, phone number, passwords or any other
login information or personal information will be available to us and we have
the right to use this information until you communicate with us and direct us
not to use it further. By making use of the Service, you agree for all Personal
Information to be retained up until the time it is required for the Purpose or
required under applicable law, whichever is later.
All
Non-Personal Information will be retained indefinitely:
If you delete the Shree Siddh Ganesh Enterprise application from your mobile
device or delete your account on the Shree Siddh Ganesh Enterprise website, we will retain your
Personal Information for analytical purposes and recordkeeping integrity, as
well as to prevent fraud, enforce our Terms of Use, take actions we deem
necessary to protect the integrity of our Service or our users, or take other
actions otherwise permitted by law.
In addition, if certain information has already been
provided to third parties as described in this Privacy Policy, retention of
that information will be subject to those third party policies.
If you do not want us to use personal information that we
gather to personalize advertisements we display to you or for other purposes,
please write to us at info@shreesiddhganesh.com
(If you do not want to receive Conditions of Use and other
legal notices from us, such as this Privacy Notice, those notices will still
govern your use of shreesiddhganesh.com and orders placed with shreesiddhganesh.com. It is your
responsibility to review them for changes.)
Associated
Third Parties
The Services may contain links to other websites, products
or services that we do not own or operate, irrespective of whether they are
posted by us or third party users of Shree Siddh Ganesh Enterprise.
If you choose to visit or use any third-party sites or
products or services made available through a link on Shree Siddh Ganesh Enterprise, please be
aware that this Policy will not apply to your activities or any information you
disclose while visiting or using those services.
Shree Siddh Ganesh Enterprise is not responsible for the privacy practices of
any such third-party sites or any products or services on or through them.
Security
Precautions
We maintain reasonable physical, electronic and procedural
safeguards to protect your information. Whenever you access your account
information, we offer the use of a secure server. Once your information is in
our possession, we adhere to our security guidelines to protect it against
unauthorized access. However, by using the Platform, the users accept the
inherent security implications of data transmission over the internet and the
World Wide Web which cannot always be guaranteed as completely secure, and therefore,
there would always remain certain inherent risks regarding use of the Platform.
Users are responsible for ensuring the protection of login and password records
for their account.
Choice/Opt-Out
In order to understand and improve the relevance of our
communications with you, we may send promotional communications through
channels such as WhatsApp, SMS, Push Notifications, email etc. In case users do
not wish to receive promotional communications, you have an option to opt-out
manually at any point in time.
Children
Information
We do not knowingly solicit or collect personal information
from children under the age of 18 and use of our Platform is available only to
persons who can form a legally binding contract under the Indian Contract Act,
1872. If you are under the age of 18 years then you must use the Platform,
application or services under the supervision of your parent, legal guardian,
or any responsible adult.
International
Visitors:
If you are using our services from outside India, please be
aware that your Personal Information may be sent to, stored and processed at
our servers and data centers which are located in India.
By providing your personal information to us through your
use of our Service, you agree to the transfer, storage, and processing of this
information in India. We may also transfer your data from India to other
countries in connection with the operation of the Services.
Note that each country has its own privacy and data security
laws, which differ significantly from region to region, and hence those
applicable to s area of operation may not be as stringent as those in your home
country.
Changes to
this Privacy Policy
Please check our Privacy Policy periodically for changes. We
may update this Privacy Policy to reflect changes to our information practices.
We will alert you to significant changes by posting the date our policy got
last updated, placing a notice on our Platform, or by sending you an email when
we are required to do so by applicable law.
